Connect Stripe

Concept

InkWell uses Stripe Connect to process card payments, manage refunds, and route payouts directly to your business.

When you select Connect Stripe, you are redirected to Stripe's secure onboarding flow. Stripe handles business verification, identity checks, and any required documentation.

InkWell does not process or hold funds. You remain the merchant of record. Payments are processed on your connected Stripe account, and payouts are issued by Stripe according to your payout schedule.

Why it matters

An active and verified Stripe connection is required to collect deposits and process payments.

Stripe status directly affects:

• Deposit collection
• Refund capability
• Payout timing
• Public profile go-live readiness

Until Stripe verification is complete, your public studio page cannot be enabled.

How to configure it

1. Prepare legal business details, payout bank details, and owner contact data.
2. In your studio dashboard, open Settings > Payments.
3. Select Connect Stripe to start Stripe-hosted onboarding.
4. Complete business and personal verification steps in Stripe.
5. Upload any requested documents directly in Stripe.
6. Return to InkWell and confirm connection status.

How to verify it worked

• Stripe connection shows active in payments settings.
• Public studio visibility can be enabled in settings.
• A low-value test deposit succeeds and is marked paid.
• Refund actions are available for paid bookings.
• Payout details appear in your Stripe dashboard.

Common mistakes

• Leaving Stripe onboarding incomplete.
• Using account details that do not match legal entity information.
• Assuming deposits can be collected before Stripe charges are enabled.
• Assuming preview flow behaviour means payouts are live-ready.